Regulatory Information

The Payment Service Regulations were introduced on the 1st of November 2009 and are a statutory requirement. These regulations require that anyone providing payment services (including money remittance) as a business to be authorised or registered with the Financial Conduct Authority (FCA).

Hermex International Limited is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (534547) for the provision of payment services.

The regulations lay out strict rules governing how an authorised Payment Institution like Hermex can provide payment services to its clients located in European Economic Area (EEA). In part, these guidelines are designed to ensure customer protection.

Authorised Payment Institutions must protect client funds that are held for electronic payment and they must also comply with strict criteria set out by the FCA in respect to their business operation, solvency, management and identifying risk.

Hermex International Limited is also a registered money service business with HM Revenue & Customs.

HM Revenue & Customs Certificate of Registration for Money Laundering Regulation, Number: 12545818.

Data Protection

Any business that handles personal information about individuals, have a number of legal obligations to protect that information under the Data Protection Act 1998.

All public and private organisations are legally obliged to protect any personal information they hold.

The Data Protection Act 1998 requires every organisation processing personal data to register with the Information Commissioner’s Office (ICO).

Hermex International Limited is registered with the Information Commissioner’s Office. Registration Number: Z2337375.

Hermex does not pass any client information to third parties and all client information is held in accordance to FCA regulations.

Security of Funds

All funds sent to Hermex for the buying or selling of currency are held with our banking counterparties in a segregated client bank account. This means that your money is separate from that of our own business as directed by the Payment Services Regulations 2017.

Company Security

Hermex has relevant insurance policies in place to deal with any issues arising from its business practices covering both the company and the client.

The business is located in a state of the art city based office with 24hour manned security and CCTV. Our house IT department monitor all associated risk on a regular basis and all systems and procedures have to pass relevant stress tests.

Online Security

We value our online security highly, which is why our website and secure online platform are protected by ExtendedSSL.

This service is provided by GlobalSign who provide online security to over 250,000 domains around the world and process billions of validation requests every month. Their global customers include companies like BT, Yahoo, BBC, Virgin Atlantic and the NHS to name a few.

Our ExtendedSSL certificate affords us with the highest class of SSL available to date.

SSL (Secure Sockets Layer) is security technology that allows a secure, encrypted link between our servers and our clients online. This is identified by the green address bar that displays our name in the browser interface, along with the padlock symbol and geographic location.

Our online security is transparently trusted by all browsers, applications and devices. This level of security also provides us with the strongest encryption available which means our website benefits from the fastest secure site load speed in the industry.

↑ Top